Frequently asked questions

The following covers general questions that p[atients may have. If you require any further information, please call 02 9389 4422 or email info@brontemedical.com

Appointments

How do I book an appointment?

How do I book an appointment?

Can I walk in without an appointment?

Can I walk in without an appointment?

What happens if I miss my appointment?

What happens if I miss my appointment?

Can I choose which doctor I see?

Can I choose which doctor I see?

Fees and billing

Are you a bulk billing clinic?

Are you a bulk billing clinic?

Do you offer Medicare rebates?

Do you offer Medicare rebates?

Is there a fee for follow-up or repeat prescriptions?

Is there a fee for follow-up or repeat prescriptions?

Prescriptions, referrals & results

Can I request a repeat prescription or referral without seeing the doctor?

Can I request a repeat prescription or referral without seeing the doctor?

How do I get my test results?

How do I get my test results?

Privacy & confidentiality

Will my health information be kept confidential?

Will my health information be kept confidential?

Can a friend or family member check if I’m at the clinic?

Can a friend or family member check if I’m at the clinic?

After hours & emergencies

Do you offer after-hours services?

Do you offer after-hours services?

What should I do in an emergency?

What should I do in an emergency?

Other services

Do you provide immunisations and travel vaccines?

Do you provide immunisations and travel vaccines?

Can I get a medical certificate?

Can I get a medical certificate?

Do you see new patients?

Do you see new patients?